Resources

Workplace Culture Online Training courses

Introducing the CSI  Workplace Culture Online Training

Top 5 Resources for Supporting Work-Life Balance

Here’s my top 5 ideas for supporting your team with work-life balance: 1. Encourage socializing - Don’t look down on employees for having water cooler conversations or chatting in between assignments — better yet, join in when it makes sense to do so! Encouraging...

CTV Your Morning Ottawa show April 16, 2026

Rosey Edeh interviews Kelly Cooper about her book The Emboldened Warrior (5 mins)

March 2026 – Article for Talent Canada “Social intelligence: The leadership skill to end toxic workplaces”

Canada’s workplaces are at a cultural crossroads – and ignoring it is costing us billions.

Unveiling Traditional Leadership, One Clue at a Time

Remember the game Clue? I loved that game — going from room to room trying figure out “who done it” and with what means? I’ve been racking my brain for months on a “crime/wrongdoing” committed in the workplace, a situation where individual agendas caused a few people...

Top 5 Resources for Supporting Work-Life Balance

Here’s my top 5 ideas for supporting your team with work-life balance: 1. Encourage socializing - Don’t look down on employees for having water cooler conversations or chatting in between assignments — better yet, join in when it makes sense to do so! Encouraging...

Navigate Social Intelligence  with a Community of Support

 

We have witnessed an increase in interest and need for support for those navigating challenging workplace cultures. CSI is responding to that need.

Once a month, starting in April, CSI will host a free one hour drop-in call for anyone seeking answers to their questions regarding their workplace culture issues. We welcome people from all sectors and all levels within their organization. We want this to be a supportive community to help you feel empowered with the knowledge and skills you need to make your workplace as welcoming, safe and effective for everyone.

Please note these group meetings will not be recorded to guarantee your information is not distributed and remains within the group.

We look forward to seeing you soon!

The CSI Team

If this support group is for you, sign up to the list below. In early April we will be in touch with you by email with details including date, time and virtual link to the call.

Blog

Keep the conversation going – follow Kelly on LinkedIn:

Stress Tolerance: Managing Difficult Situations in the Workplace

Stress Tolerance: Managing Difficult Situations in the Workplace

With the fast pace of information hitting us from all angles all day long, it’s no surprise that people feel that multi-tasking has been taken to a new level. Be it the balance between personal and professional life, or just keeping up with the pressures at work, we are now operating at a pace that the generation before us did not do. With that constant stream of action and reaction each day brings a new layer of added stress.

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Impulse control – Look Before You Leap

Impulse control – Look Before You Leap

Despite the growing attention given to gender diversity these days, you can still find people who will quietly admit that they don’t see this issue as an issue at all. They are the folks who look around them and see women employed and wonder what all the fuss is...

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Five ways to make the most out of your change agent

Change agents spend their time managing large projects in as little time as possible. Management often expects change agents to get the process done without intrusion or without relying too heavily on employees. Unfortunately, that prevents the agent from doing good...

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Mainstreaming Social Intelligence

If you talk with psychologists about social intelligence, they will be clear that it’s been around since Daniel Goleman introduced the term in the late 1990’s. His definition is “the ability to get along well with others, and to get them to cooperate with you.” He’s...

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